Shopping Cart

No products in the cart.

About Us

FAQ

FURNITURE

Yes, we do! Pop by our showroom to experience our designs for yourself.

Our opening hours are:

Monday to Friday
11am to 9pm,

Saturday
12am to 6pm.

Our showroom is located at:
7030 Ang Mo Kio Ave 5
#01-07, Northstar @ AMK
Singapore 569880.

Our furniture is mainly modern contemporary Scandinavian style manufactured in a size compact to fit into most Singapore home space.

We exclusively manufacture our furniture in factories around Southeast Asia.

We provide customisation for our Sofa sets, ranging from the number of sofa seats, to customised length of sofa, to over 100 color shades of your fabric selection.

We also provide customization for our lighting services. You may customize the lighting angle, power rating, CRI, design color and color temperatures accordingly to your specifications.

Just bring along your creativity and we will bring them alive for you!

We carry a wide range of products with varying lead times depending on the complexity of your customisation.

We take pride in our products and ensure the quality that we promise. But rest assured, our products will not take more than 8 weeks to reach you barring severe unforeseeable circumstances.

Should you have more questions, feel free to email us at info@vortrell.net

Technology Fabric is a type of engineered fabric which has a high scratch resistance, is gentler on skin, more resistance to decolorisation, is breathable and great for those with sensitive skin.

The warranty period varies from product to product and are specified in the product pages. Generally, the warranty periods are as follows:

Items Warranty Period
Sofa 3 Years
Lighting 2 Years
Other Furniture 1 Year

Yes! We provide home styling consultation services for home owners at ZERO cost! WhatsApp pictures of your home to 8366 0363 and we will reply within 24 hours.

Unfortunately, we are not able to provide old furniture disposal services at the moment.

LIGHTING

All our lighting come with PSB approved ticks which means you can keep your mind at ease

We use LED light bulbs/chips in all our lighting as they are energy efficient and have a longer lifespan. It is a more environment friendly solution which underlies our commitment to environmental sustainability.

As we do not provide installation services, we recommend speaking with your qualified electrician before installing them.

It will not take more than 8 weeks for your customised lighting to reach you. Do email us at info@vortrell.net for a more specific waiting time.

All our lightings come with a 2 year warranty.

For more details about our warranties, read more over here.

Yes, you can buy in bulk with the customisation you want. Email us at info@vortrell.net for more details.

DELIVERY

All our deliveries ship within 2 days from the date of order. For in-stock items, it will take no longer than 7 days for your delivery.

For customised products, it can take between 6 to 8 weeks for delivery.

Delivery is free for orders above $250 to one location.

For orders below $250, a flat fee of $30 is applicable per location.

We carry a wide range of products with varying lead times depending on the complexity of your customisation.

We take pride in our products and ensure the quality that we promise. But rest assured, our products will not take more than 8 weeks to reach you barring severe unforeseeable circumstances.

Should you have more questions, feel free to email us at info@vortrell.net

We deliver in the evenings between 6 and 8pm at no extra charge!

We also deliver on Saturdays between 10am and 3pm at no cost too.

Unfortunately, we are not able to do deliveries on Sunday as our team takes a break.

Indicate your preferred date and delivery time when you check out and we will do our best to meet with your preferred timing. You will receive an email separately with a confirmed date and time.

You will receive a text before our delivery makes the trip in order to avoid missed deliveries. If there is no one to receive the order, an additional charge of $25/address will apply for the subsequent delivery.

To avoid any complications, please ensure that someone is at home to receive the order at the confirmed date and time.

If you need to reschedule your delivery, please do not hesitate to contact us at info@vortrell.net 3 days in advance.

As of now, we currently only ship within Singapore.

Our delivery is carried out by our in-house team to ensure your Vortrell product reaches you safely.

Definitely! It is advisable, however, to make arrangements for appropriate transportation means as the items could be bulky and heavy. Do write in to us at info@vortrell.net at least 1 working day in advance so we can prepare your order for you.

Do note that we offer free delivery for every order above $250 to a single location.

Self collection can be done at our studio located at:

7030 Ang Mo Kio Avenue 5
#01-07 NorthStar @AMK
Singapore 569880

We are open from:

Monday to Friday
11am to 9pm

Saturday
12am to 6pm

Excluding public holidays

Yes, we charge additional $15 per storey if a building does not have a lift.

Do leave us a note during checkout to facilitate our manpower planning.

PAYMENT

All prices stated on this website is in SGD.

We accept the following payment modes:

Cash
Credit Card (Visa | Mastercard | Paypal)

Yes, you can make installment payments through our payment vendor Hoolah interest-free with both debit and credit cards issued by any bank.

We only accept payments via 1 mode in 1 setting.
We accpet cash, NETS, credit card payments and Hoolah for intallment plans.